VW Tiguan 2016 VW Tiguan II (AD1) (01.2016 - ...)

Considering a used 2016 Volkswagen Tiguan in the UK, here are the key pros, cons, and specific issues to be aware of based on recent expert reviews and owner feedback:

Pros
- Strong overall reliability: The Tiguan scores reasonably well in reliability surveys, with petrol models rated slightly better than diesels. It’s generally more reliable than some rivals like the Cupra Formentor and Range Rover Evoque.
- Solid build quality: The bodywork resists corrosion well, and interior materials hold up nicely even on high-mileage examples.
- Good safety features: The 2016 model scored a full 5-star Euro NCAP rating at launch, with advanced driver-assistance systems like adaptive cruise control, lane assist, and emergency braking available on higher trims.
- Comfortable and refined driving experience: It handles neatly with a smooth ride, making it a practical family SUV.
- Fuel efficiency: The post-2019 1.5 TSI petrol engine is particularly praised for smoothness and economy, capable of over 50 mpg on motorways, and diesel engines are reliable once emissions fixes are done.

Cons and Issues to Watch For
- Electrical faults: Common complaints include infotainment system glitches such as screen freezes and connectivity issues, which usually require dealer software updates or repairs.
- DSG gearbox concerns: Early models (2016-2017) may suffer from DSG transmission problems if not properly maintained, with symptoms like hesitation or jerky gear changes. Repairs can be costly (£1,500+).
- Timing chain issues: Particularly on early 1.4 TSI petrol engines (2016-2017), timing chain wear can lead to expensive repairs. Confirm if this has been addressed in the service history.
- Suspension repairs: Suspension faults are the most common mechanical claims but generally inexpensive to fix (~£250 on average).
- Panoramic sunroof leaks: Some owners report water ingress issues around the sunroof seals, so check for signs of leaks if the car has this feature.

- Variable dealer service quality: Experiences with dealerships range from excellent to frustrating delays in diagnostics and parts availability.

Maintenance and Running Costs
- Routine servicing typically costs under £350, with major services around £450, which is reasonable for the class and justified by the car’s durability.
- Watch for DSG oil changes as neglect can lead to gearbox failures.
- Extended warranty is advisable to cover potential suspension and gearbox repairs.

The 2016 VW Tiguan is a well-built, comfortable, and fairly reliable compact SUV with good safety credentials. However, early models require careful inspection for DSG gearbox condition and timing chain status, and buyers should be prepared for occasional electrical niggles and potentially variable dealer service. Opting for a post-2019 facelift model with the 1.5 TSI engine can reduce the risk of major issues and improve reliability.

If you decide to buy, ensure a thorough service history, check for software updates, and consider an extended warranty to mitigate repair costs.

This balanced view should help you make an informed decision about the 2016 VW Tiguan in the UK market.