Important!
This replacement procedure can be used for:
MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.811, 639.813, 639.815, 639.711, 639.713), MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.811, 639.813, 639.815, 639.711, 639.713), MERCEDES-BENZ VIANO (W639) CDI 3.0 (639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) 3.2 (639.711, 639.811, 639.813), MERCEDES-BENZ VIANO (W639) 3.2 (639.713, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) CDI 2.0 (639.711, 639.713, 639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) 3.7 (639.815), MERCEDES-BENZ VIANO (W639) CDI 3.0 (639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) CDI 2.0 (639.711, 639.713, 639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) 3.5 (639.811, 639.813, 639.815), MERCEDES-BENZ VIANO (W639) 3.7 (639.811, 639.813, 639.815) View more

The steps may slightly vary depending on the car design.

This video shows the replacement procedure of a similar car part on another vehicle

All the parts you need to replace – Shock Absorber for VIANO (W639) and other MERCEDES-BENZ models
Tools
Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). List of the tools you'll need:
Wire brush
WD-40 spray
Brake cleaner
Copper grease
Torque wrench
Torx bit T25
Torx bit T40
Combination spanner #18
Combination spanner #21
Drive socket # 13
Drive socket # 20
Drive socket # 21
Wheel impact socket #17
Ratchet wrench
Flat Screwdriver
Hydraulic strut spring compressor
Ear clamp pliers
Fender cover
Wheel chock
Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). AUTODOC recommends:
  • Both shock struts of the front suspension should be replaced simultaneously.
  • The replacement procedure is identical for the left and right shock struts of the front suspension.
  • All work should be done with the engine stopped.
Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). Recommended sequence of steps:
  1. Step 1
    How to change Shock Absorber on Mercedes Viano W639 2003 - free PDF and video manuals
    Secure the wheels with chocks.
  2. Step 2
    How to replace MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815) 2004 Shock Absorber - step-by-step manuals and video guides
    Loosen the wheel mounting bolts. Use wheel impact socket #17.
  3. Step 3
    Raise the front of the car and secure on supports.
    Step 4
    Mercedes Viano W639 CDI 3.0 (639.811, 639.813, 639.815) 2005 Shock Absorber replacement: free workshop manuals
    Unscrew the wheel bolts.
    AUTODOC recommends:
    Important! Hold the wheel while unscrewing the fastening bolts. MERCEDES-BENZ VIANO (W639)
  4. Step 5
    Changing Shock Absorber on MERCEDES-BENZ VIANO (W639) CDI 2.2 4-matic (639.711, 639.713, 639.811, 639.813,... 2006 by yourself
    Remove the wheel.
  5. Step 6
    Clean the stabiliser link fasteners. Use a wire brush. Use WD-40 spray.
    Step 7
    How to remove MERCEDES-BENZ VIANO CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... 2007 Shock Absorber - online easy-to-follow instructions
    Unscrew the fastener connecting the stabilizer link to the shock strut. Use a combination spanner #18. Use Torx T40. Use a ratchet wrench.
  6. Step 8
    How to replace Shock Absorber on MERCEDES-BENZ VIANO (W639) 2008: download PDF manuals and video instructions
    Remove the stabilizer rod.
  7. Step 9
    How hard is it to do yourself: Shock Absorber replacement on Mercedes Viano W639 3.2 (639.713, 639.813, 639.815) 2009 - download illustrated guide
    Detach the brake hose from the shock strut. Use a flat screwdriver.
  8. Step 10
    Need to know how to renew Shock Absorber on MERCEDES-BENZ VIANO 2010? This free workshop manual will help you to do it yourself
    Disconnect the ABS sensor wiring. Disconnect the fastener of the brake pad wear sensor wire from the suspension strut. Use a flat screwdriver.
  9. Step 11
    Changing of Shock Absorber on Mercedes Viano W639 2011 won't be an issue if you follow this illustrated step-by-step guide
    Clean the fasteners connecting the shock strut to the steering knuckle. Use a wire brush. Use WD-40 spray.
  10. Step 12
    MERCEDES-BENZ VIANO CDI 3.0 (639.811, 639.813, 639.815) Shock Absorber replacement: online guides and video tutorials
    Unscrew the fasteners connecting the suspension strut to the steering knuckle. Use a combination spanner #21. Use a drive socket #21. Use a ratchet wrench.
  11. Step 13
    Replacing Shock Absorber on Mercedes Viano W639 2013 CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815) by yourself
    Remove the fastening bolts.
  12. Step 14
    VIANO (W639) CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... 2014 Shock Absorber DIY replacement workshop manual
    Disconnect the steering knuckle from the shock absorber strut.
  13. Step 15
    Lower the car.
    Step 16
    Open the bonnet.
    Step 17
    Use a fender protection cover to prevent damaging paintwork and plastic parts of the car.
    Step 18
    How to change Shock Absorber on MERCEDES-BENZ VIANO (W639) 2015 - tips and tricks
    Unscrew the fasteners of the cowl grille. Use Torx T25. Use a ratchet wrench.
  14. Step 19
    Step-by-step recommendations for DIY replacement Mercedes Viano W639 2016 CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... Shock Absorber
    Remove the clips of the plastic cowl grille. Use a flat screwdriver. Use ear clamp pliers.
  15. Step 20
    DIY replacement of Shock Absorber on MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.811, 639.813, 639.815, 639.711, 639.713) 2017 is not an issue anymore with our step-by-step tutorial
    Unscrew the fasteners of the windscreen wiper arms. Use a drive socket #13. Use a ratchet wrench.
  16. Step 21
    How to change Shock Absorber on Mercedes Viano W639 2003 - free PDF and video manuals
    Remove the wiper arms.
  17. Step 22
    How to replace MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815) 2004 Shock Absorber - step-by-step manuals and video guides
    Detach the windscreen washer nozzle hose.
  18. Step 23
    Mercedes Viano W639 CDI 3.0 (639.811, 639.813, 639.815) 2005 Shock Absorber replacement: free workshop manuals
    Raise up and remove the cowl grille. Use a flat screwdriver.
  19. Step 24
    Changing Shock Absorber on MERCEDES-BENZ VIANO (W639) CDI 2.2 4-matic (639.711, 639.713, 639.811, 639.813,... 2006 by yourself
    Take out the cabin filter bracket. Use Torx T25. Use a ratchet wrench.
  20. Step 25
    How to remove MERCEDES-BENZ VIANO CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... 2007 Shock Absorber - online easy-to-follow instructions
    Remove the lower wiper plastic cowl grille.
  21. Step 26
    How to replace Shock Absorber on MERCEDES-BENZ VIANO (W639) 2008: download PDF manuals and video instructions
    Detach the windscreen washer nozzle hose.
  22. Step 27
    How hard is it to do yourself: Shock Absorber replacement on Mercedes Viano W639 3.2 (639.713, 639.813, 639.815) 2009 - download illustrated guide
    Unscrew the fasteners of the windscreen wiper linkage panel. Use a drive socket #13. Use a ratchet wrench.
  23. Step 28
    Need to know how to renew Shock Absorber on MERCEDES-BENZ VIANO 2010? This free workshop manual will help you to do it yourself
    Remove the panel assembled with the windscreen wiper linkage.
  24. Step 29
    Changing of Shock Absorber on Mercedes Viano W639 2011 won't be an issue if you follow this illustrated step-by-step guide
    Unplug the wiper motor connector. Use a flat screwdriver.
  25. Step 30
    MERCEDES-BENZ VIANO CDI 3.0 (639.811, 639.813, 639.815) Shock Absorber replacement: online guides and video tutorials
    Remove the suspension strut mount cap. Use a flat screwdriver.
  26. Step 31
    Clean the upper fastener of the suspension strut mount. Use a wire brush. Use WD-40 spray.
    Step 32
    Replacing Shock Absorber on Mercedes Viano W639 2013 CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815) by yourself
    Unscrew the top fastening of the shock strut mount. Use a drive socket #21. Use a ratchet wrench.
    Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). Tip:
    To avoid injuries, hold the shock strut when undoing the fastening bolts.
  27. Step 33
    VIANO (W639) CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... 2014 Shock Absorber DIY replacement workshop manual
    Remove the suspension strut.
  28. Step 34
    How to change Shock Absorber on MERCEDES-BENZ VIANO (W639) 2015 - tips and tricks
    Set the shock absorber strut on the spring compressor tool.
    Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). Tip from AUTODOC experts:
    Note that when using a spring compressor, spring coils need to be securely gripped, compressing the spring on the opposite sides.Ensure the correct position of the spring in the retainer.Make sure that the spring coils tightly entered the lock handles.
  29. Step 35
    Step-by-step recommendations for DIY replacement Mercedes Viano W639 2016 CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... Shock Absorber
    Compress the spring.
  30. Step 36
    DIY replacement of Shock Absorber on MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.811, 639.813, 639.815, 639.711, 639.713) 2017 is not an issue anymore with our step-by-step tutorial
    Treat the shock strut rod. Use WD-40 spray.
  31. Step 37
    How to change Shock Absorber on Mercedes Viano W639 2003 - free PDF and video manuals
    Remove the strut piston rod nut. Use a drive socket #20. Use a ratchet wrench.
  32. Step 38
    How to replace MERCEDES-BENZ VIANO (W639) CDI 2.2 (639.711, 639.713, 639.811, 639.813, 639.815) 2004 Shock Absorber - step-by-step manuals and video guides
    Remove the shock absorber mount, dust boot, and bump stop.
    AUTODOC recommends:
    Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). Carefully inspect the mount, the boot, and the bump stop of the shock absorber. Replace if necessary.
  33. Step 39
    Release the coil spring.
    Step 40
    Mercedes Viano W639 CDI 3.0 (639.811, 639.813, 639.815) 2005 Shock Absorber replacement: free workshop manuals
    Remove the spring.
  34. Step 41
    Changing Shock Absorber on MERCEDES-BENZ VIANO (W639) CDI 2.2 4-matic (639.711, 639.713, 639.811, 639.813,... 2006 by yourself
    Remove the old shock absorber from the hydraulic coil spring compressor.
    Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). Tip from AUTODOC:
    Before installing a new shock absorber you should pump it manually 3-5 times.
  35. Step 42
    How to remove MERCEDES-BENZ VIANO CDI 2.2 4-matic (639.811, 639.813, 639.815, 639.711,... 2007 Shock Absorber - online easy-to-follow instructions
    Install the new shock absorber on the hydraulic coil spring compressor.
  36. Step 43
    How to replace Shock Absorber on MERCEDES-BENZ VIANO (W639) 2008: download PDF manuals and video instructions
    Install the spring on the shock absorber.
  37. Step 44
    How hard is it to do yourself: Shock Absorber replacement on Mercedes Viano W639 3.2 (639.713, 639.813, 639.815) 2009 - download illustrated guide
    Install the mount, dust boot, and bump stop on a new shock absorber.
  38. Step 45
    Compress the spring.
    Step 46
    Need to know how to renew Shock Absorber on MERCEDES-BENZ VIANO 2010? This free workshop manual will help you to do it yourself
    Tighten the shock strut piston rod nut. Use a drive socket #20. Use a torque wrench. Tighten it to 56 Nm torque.
    Replacement: suspension strut – MERCEDES-BENZ VIANO (W639). AUTODOC experts recommend:
    Check to make sure the spring is positioned correctly. Avoid its misalignment.
  39. Step 47
    Decompress the spring.
    Step 48
    Changing of Shock Absorber on Mercedes Viano W639 2011 won't be an issue if you follow this illustrated step-by-step guide
    Remove the assembled shock strut.
  40. Step 49
    MERCEDES-BENZ VIANO CDI 3.0 (639.811, 639.813, 639.815) Shock Absorber replacement: online guides and video tutorials
    Install the shock strut into the wheel arch.
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DIY MERCEDES-BENZ VIANO (W639) Shock Absorber replacement - online guide
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