How To Cancel Car Tax Direct Debit FORD Focus Mk3 Hatchback (DYB) (07.2010 - 02.2020)

If you're having trouble canceling your car tax direct debit for your 2012 Ford Focus online due to system glitches, here are the steps and advice to follow:

1. Cancel Direct Debit via Your Bank:
You can contact your bank or building society directly to cancel the direct debit instruction. This will stop future payments. However, this does not automatically cancel your car tax with the DVLA.

2. Notify the DVLA:
You must inform the DVLA that you want to cancel your car tax officially. The easiest way is through the DVLA's official online service or by phone/post if you prefer.
- Have your vehicle registration number and V5C logbook reference handy.
- Provide a valid reason for cancellation, such as selling the car, scrapping it, exporting it, or declaring it off-road (SORN).

3. Wait for Confirmation and Refund:
Once the DVLA processes your cancellation, they will notify your bank to stop direct debit payments, and you may get a refund for any full months of tax you paid but won't use. Refunds are typically sent by cheque.

4. Contact DVLA for Support:
If online services keep glitching, contacting the DVLA directly by phone or using their webchat or email support might help resolve the issue.

- Stop the direct debit via your bank first to avoid further payments.
- Make sure to formally cancel the car tax with the DVLA online, by phone, or by post.
- Confirm that your cancellation is processed to avoid penalties or continued charges.